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Administration changes

Important changes to Aviva Investors administration

What is happening?

As part of our ongoing operational improvement programme on 4th January 2010 we moved all of our collective investment funds onto one platform. We completed the first stage of this improvement programme in September and we have now completed the second and final phase. This means that you will have one single operational contact point for Aviva Investors UK Funds Services Limited.

Which Funds are impacted?

The funds which are being migrated are:

Aviva Investors Asia Pacific Property Fund
Diversified Assets Fund
Diversified Strategy Fund
The Global Balanced Fund The Global Cautious Fund
The Global Return Fund
Aviva Investors Property Investment Fund
Aviva Investors UK Absolute Return Fund
Aviva Investors UK Focus Fund

What are the changes?

• One address contact point
• Telephone numbers
• Client reference numbers

Address

Our address for all funds is:

Aviva Investors Administration Office
PO Box 10410
Chelmsford
CM99 2AY

Telephone numbers

The contact details for all our funds are:

 

Telephone number

Fax number
International dialling code 
Customer enquiry line

0800 051 2003

0844 931 0004

+44 1268 44 8219

 

Calls may be recorded for our joint protection.

If you have any Aviva life and pensions policies, please note this change of contact details will not affect those policies.

Client reference numbers

As part of this change, if you are invested in the Funds listed above you will receive new, or where appropriate consolidated client reference number(s). A mailing will be sent to you in mid January informing you of these new number(s).

What action should I take?

No action is required, but if you would like further information about the changes please contact us on 0800 051 2003. Calls may be recorded for our joint protection.

 

        CI06757 01/2010